Your privacy matters
We collect only the information needed to answer inquiries, prepare travel proposals and manage confirmed bookings. We do not sell personal information. Contact us to request access, correction or deletion of information held about you.
Information We May Receive
When you contact Gabba Gorilla Expeditions, you may provide your name, email address, telephone or WhatsApp number, nationality, travel dates, number of travelers, preferred destinations, activities, accommodation category, budget and other details needed to discuss a safari. If you make a booking, additional information may be required to reserve permits, accommodation, transport or other travel services.
Why We Use Travel Inquiry Information
We use information supplied through the website to answer inquiries, prepare and revise travel proposals, communicate about reservations and coordinate confirmed travel services. We do not need every category of information for every visitor; the information requested depends on the service you ask us to arrange.
Sharing Information for Confirmed Travel
When necessary to arrange a confirmed trip, relevant booking information may need to be shared with accommodation providers, transport providers, park or permit authorities, airlines or other suppliers involved in the itinerary. We aim to share only what is reasonably needed for the service being arranged.
Email, Forms and Website Security
Information sent over the internet cannot be guaranteed to be risk-free. Use the official contact details displayed on this website and verify unexpected payment or account instructions before acting on them. The safari inquiry form includes basic anti-spam and security controls, and the website should be maintained with current WordPress, theme and plugin updates.
Your Questions and Requests
You can contact us to ask what inquiry information we hold about you, request a correction or raise a privacy question. Email info@gorillatrekkinginuganda-rwanda.com or use the contact page. Legal rights and retention requirements can depend on the circumstances and applicable law.
Cookies, Analytics and Technical Information
Like many websites, this site may use essential cookies and may use analytics or security tools that process technical information such as browser type, device information, approximate location, referring page and pages visited. These tools can help maintain site security, understand performance and improve the travel information visitors find useful. The exact tools active on the live WordPress installation should be reflected in the final cookie or consent configuration used on the website.
How Long Information Is Kept
Inquiry and booking information should be retained only for as long as reasonably needed for communication, trip administration, legal or accounting obligations, dispute handling and legitimate business records. Different categories of records can require different retention periods. Information that is no longer needed should be deleted or anonymized where practical and consistent with applicable obligations.
Third-Party Websites
Our content includes links to external wildlife authorities, tourism bodies and other useful resources. Those websites operate under their own privacy and cookie practices. A link from Gabba does not make the external site part of this privacy policy. Review the privacy information on an external service before submitting personal data there.
International Travel Suppliers
An East Africa itinerary can involve suppliers in more than one country. When a traveler asks us to arrange a multi-country journey, the information necessary to complete the bookings may therefore be processed by relevant suppliers in those destinations. We limit this sharing to the practical purpose of arranging or supporting the requested travel service.
Keeping This Policy Current
The website, plugins, payment methods and business processes may evolve. This policy should be reviewed when those systems change so it continues to describe the way information is actually handled. The date of the latest published version can be added by the site administrator when the final production privacy configuration has been completed.